We’re Here to Help
Have a question about your order, shipping, returns, or one of our products?
The LOVZRY Customer Support team is here to help.
Customer Support
Email: support@lovzry.com
For faster assistance, please include your order number whenever your question relates to an existing purchase.
Order Support
For questions about an existing order, please provide:
- Order number;
- Full name;
- Email address used when placing the order;
- Description of your request.
Shipping Questions
If you have questions about shipping or delivery, please include your order number and destination country.
International orders may be subject to customs procedures, import duties, taxes, VAT, or other charges imposed by the destination country.
Returns & Refunds
LOVZRY generally accepts eligible returns requested within 30 days of delivery, subject to our Refund & Returns Policy and applicable law.
For return or refund requests, please contact:
Please do not send a product back before contacting our support team unless otherwise required by applicable law.
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible.
Please include photographs of the product and packaging where appropriate.
This will help us investigate the issue and provide the appropriate remedy.
Contact Form
When using our contact form, please provide:
Name
Email Address
Order Number (if applicable)
Subject
Message
For your security, please do not submit your complete credit card number, CVV/security code, passwords, or other sensitive payment information through the contact form.
Business Information
LOVZRY LLC
30 N Gould St, STE R
Sheridan, Wyoming 82801
United States
Customer Support: support@lovzry.com
Website: lovzry.com
Customer Support Hours
Customer inquiries are handled electronically through email.
We aim to respond to customer inquiries as soon as reasonably possible.
Response times may vary depending on inquiry volume, weekends, holidays, and other circumstances.